
Frequently asked questions.
Frequently Asked Questions
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When you work with us, you’re getting specialized bookkeeping just for E-commerce Sellers! On top of that, you’re getting U.S. based bookkeepers, no outsourcing, no hidden fees, timely responses, a self-service portal, and a supportive team to help you grow!
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We cater to E-commerce companies of all sizes!
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Click the link in the top right corner of you screen! This will allow you to submit your information and gain access to our secure self-service portal. Once inside you can start tax-return workflows, get quotes for bookkeeping, contact us for support, and so much more!
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Monthly pricing is based on the complexity of your account, this is all factored in when you request a quote through our self-service portal. Your monthly QuickBooks subscription is included in your monthly price! As for billing, you can select what date you would like your payment to come out!
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Stay up to date with our marketing emails as well as our social media pages for any active deals! Turning on our notifications ensures you won’t miss a thing!
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No! We don’t make you pay for extra software or programs, we don’t charge any set-up costs. We only charge for catch up work and monthly bookkeeping based on the price you are quoted. IF you add additional services or accounts, then your price may increase.
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Our contracts are typically on a month to month basis. We ask for a 30 day notice to cancel. If you signed a 1 year agreement, which is typically in exchange for a promotion, you are locked in for one year, or responsible for any remaining unpaid months.
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Bookkeeping is of utmost importance for business owners as it serves as the bedrock of financial management. It allows for precise tracking of financial transactions, aiding in informed decision-making and tax compliance while also supporting financial planning and budgeting. Accurate bookkeeping attracts investors and lenders, ensures legal compliance, and monitors business growth. Additionally, it acts as a safeguard against fraud, helps manage vendor and customer relationships, and provides peace of mind. When it comes to valuing and potentially selling the business, well-maintained financial records are indispensable. In essence, bookkeeping is an essential tool for business success, providing a comprehensive financial picture that guides strategic choices and ensures financial stability.
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A bookkeeper's primary responsibilities encompass recording and maintaining a company's financial transactions, managing accounts payable and receivable, reconciling bank statements, and processing payroll when applicable. They create and manage general ledgers, generate financial reports like balance sheets and income statements, and prepare financial records for tax compliance. Attention to detail and proficiency in accounting software are crucial for accurate data entry and analysis. Bookkeepers also ensure compliance with financial regulations, maintain data confidentiality, and communicate effectively with team members and financial professionals. Their role is essential for maintaining financial accuracy, providing insights for decision-making, and facilitating compliance with financial laws and standards.
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Yes! You will have a dedicated bookkeeper that works on your books, communicates with you, and sends reports each month. Unless we have a staff change or someone temporarily on leave, you will always work with the same bookkeeper!
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Our goal is to have all bookkeeping complete by the 15th of every month as long as there is no delay in getting information from clients, banks, etc.
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Absolutely! We are available by call, text, email, chat, and messaging. We make it possible for our clients to contact us a variety of methods so you can use the method that works best for you!
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Our secure self-service portal that holds all client information is only accessible by My Ecom Accountant team members. When it comes to tax time, we use SecureFilePro where “your files are always protected by tough, industry-standard security measures. All transmissions are secure, and files are encrypted at rest on the server. At all times, clients can view and access only their own documents”.
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No! All of our bookkeepers are US based and only work for our companies.
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QuickBooks Online, InventoryLab, SellerBoard, SellerLegend, etc!
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Yes! We breakdown the various fees you are charged by platforms such as seller fees, shipping, promotional rebates, fulfillment fees, etc.
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Yes! Our parent company Agee Business Solutions is a full-service tax firm and owned and operated by the same staff.
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We have clients on every platform! Amazon, Walmart, Ebay, Etsy, Mercari, Poshmark, Depop, etc.